Henry Adams

Director, Next Gen CX at Lionbridge Technologies

Henry Adams is an accomplished professional with extensive experience in customer experience management and project leadership. Since May 2012, Henry has served in various roles at Lionbridge, including Director of Next Gen CX, where responsibilities included leading the design and delivery of a new customer experience platform, and Senior Director of Transformation, focusing on organizational change to enhance customer satisfaction through AI integration. Prior positions at Lionbridge included leadership of a global function for early life language services and management of customer onboarding processes. Prior to Lionbridge, Henry held roles at Wolfestone Translation Ltd and Logica, overseeing localization projects and large-scale IT service contracts. Henry's educational background includes an MA in Translation and Applied Technology from Swansea University and a BA in French and Spanish from the University of Southampton.

Links


Org chart

No direct reports

Teams

This person is not in any teams


Offices

This person is not in any offices


Lionbridge Technologies

17 followers

Lionbridge Technologies, Inc. (Lionbridge) is a provider of globalization solutions. The Company provides translation, online marketing, global content management and application testing solutions that ensure local relevancy, global brand consistency and technical usability. The Company operates in three segments: Global Language and Content (GLC), Global Enterprise Solutions (GES) and Interpretation Services. Under GLC solutions, it translates, localizes and adapts clients' content and products to meet the language, cultural, technical and industry-specific requirements of users in local markets throughout the world. Under GES solutions, it tests software and online search results to help clients deliver relevant applications in global markets. It offers telephonic, onsite and simultaneous interpretation services in over 360 languages to federal, state and local government agencies, businesses and healthcare organizations.