Samuel Hemsteger has extensive experience in technical support and operations management, currently serving as Support Supervisor at Liquid Web since December 2016. In this role, Samuel oversees operations for multiple levels of technicians, focusing on employee life cycle management, including performance reviews and staffing. Previously, Samuel held positions as Operations Center Supervisor and Operations Command Center Technician II, where responsibilities included managing technician operations and troubleshooting escalated issues across a large number of hosts. Samuel's early career includes roles at Michigan State University, culminating as Lab Manager, where supervision of undergraduate research assistants and compliance with Institutional Review Board protocols were key responsibilities. Samuel holds a Bachelor of Arts in Psychology from Michigan State University.
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