Lee Songer

Lee Songer currently serves as a Solutions Architect at ListEngage, beginning in March 2023. Prior to this role, Lee spent over eleven years at Salesforce, where responsibilities included acting as a Senior Success Architect, providing adoption assistance and best practices to enhance customer experiences. Additional roles at Salesforce involved delivering high-level support as part of Platinum and Premium Support teams for Enterprise clients, as well as testing application issues and documenting solutions. Earlier in their career, Lee worked at Simon Property Group as a PC Tech and Customer Support Specialist, where contributions to the customer support team led to improved first call resolution rates. Lee holds education from Ivy Tech Community College.