Suzanne H.

Suzanne A. currently serves as the Senior Manager of Technical Support at Listrak since January 2022. Prior to this role, Suzanne held various positions including Help Desk Manager at CATS Technology Solutions Group, where team management and client issue resolution were key responsibilities. At iCIMS, Suzanne advanced from Associate Manager to Manager of Technical Support, overseeing teams across multiple time zones and enhancing customer support processes. With a strong foundation in technical support management established during tenure at The Children's Place, where leadership was demonstrated in managing a large team and executing projects, Suzanne's extensive experience in the field is complemented by a Help Desk Certification from Cittone Institute.