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Dianne (.

Strategic Lead Customer Success Manager

Dianne is an experienced professional currently serving as a Strategic Customer Success Manager at Litera since May 2021, where the focus is on enhancing legal workflows and collaboration through integrated legal tools. Previously, Dianne held roles such as Director of Culture & Organizational Development at SHIFT HR Compliance Training, LLC, and Compliance Specialist at Traliant, emphasizing HR compliance and professional development. Dianne's career also includes significant experience as a Senior Executive Account Manager at ePath Learning, Inc., and a Performance Solutions Manager at ITA Group, Inc., where skills in SaaS technologies and client relationship management were developed. Earlier roles as Account Executive at BI WORLDWIDE and National Account Manager at MCI Telecommunications Corporation involved promoting performance improvement services and advanced telecom solutions to Fortune 1000 companies. Educational background includes a B.A. in Marketing from Stockton University.

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