The Customer Success team at Litera is dedicated to ensuring that law firms and legal teams maximize the value of their implemented software solutions. Through strategic partnership, proactive support, and personalized guidance, they aim to enhance client satisfaction, drive user adoption, and secure renewals. This team collaborates closely with clients to understand their unique needs and challenges, providing expert advice and tailored resources to achieve optimal results and long-term success.
Alec Jachwak
Customer Success Manager
Jennifer O'Boyle
Customer Success Manager
Jenny Leigh Walthall
Senior Customer Success Manage...
Kim P.
Senior Customer Success Manage...
Mark Decicco
Senior Customer Success Manage...
Natalie Fraser
Director, Customer Success - I...
Rachael Mills
Director Of Customer Success
Ray O'Connor
Strategic Customer Success Man...
Sharon Cannon
Strategic Partner Success Mana...
Younas N.
Renewals Account Manager - Ent...