Yllza Haliti is a seasoned professional with extensive experience in customer success and technical support. Currently serving as a Senior Customer Success Manager at Litera since July 2022, Yllza acts as the single point of contact for Enterprise and Large Law clients, focusing on developing success plans to maximize customer value from the Litera ecosystem. Previously, at Prosperoware from October 2018 to September 2022, Yllza held the role of Customer Success Manager, providing technical consultation and optimization for customer environments, along with prior experience as a Technical Support Engineer. Yllza began a career in application development at pbc in late 2017. Educationally, Yllza holds a Bachelor’s Degree in Computer Science and Engineering from the University for Business and Technology, completed between 2014 and 2017.
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