Tantenia Dorian-Caldwell

Tantenia Dorian-Caldwell has a diverse work experience spanning multiple companies. Tantenia started their career in 2017 as an Office and Property Manager at The Willford Group LLC. From 2019 to 2020, they worked as a Customer Experience Agent at Simple Finance, where they provided support to customers through various channels and was responsible for resolving complex problems. In 2021, they joined Lithic as a Customer Experience Associate, where they quickly advanced to the role of Senior Customer Experience Associate. In this role, they led the Privacy.com business onboarding process, conducted due diligence for business onboarding, assisted with training new team members, and identified areas of improvement. Tantenia also answered customer inquiries and managed Zendesk administration tasks. Tantenia's work experience demonstrates their strong customer service skills, problem-solving abilities, and adaptability to various technology tools.

Tantenia Dorian-Caldwell received a High School Diploma in General Studies from Lithia Springs Comprehensive High School from 2007 to 2010. Following that, they pursued their higher education at Portland Community College from 2021 to 2025. During this time, they obtained an Associate of Science (AS) degree with a focus on Office Management and Supervision.