Litify
Duol D. Nhial is an experienced Enterprise Customer Success Manager at Litify since May 2025, bringing a wealth of expertise from previous roles, including Sr. Customer Success Manager and Team Lead at Expert Institute, where tenure lasted from April 2021 to January 2025. Prior experience includes a Customer Success Manager role focused on Enterprise & Strategic Accounts at Parcel Pending by Quadient from March 2019 to April 2021, and Sr. Customer Success Manager at Case.one from February 2018 to February 2019, driving innovations in legal operations. Early in the career, Duol D. Nhial spent over seven years at TalentSmart in various capacities, including Manager of Client Services and Professional Services Consultant, emphasizing emotional intelligence for workplace excellence. Educational background includes a Bachelor of Arts in Industrial and Organizational Psychology from San Diego State University.
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Litify
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Achieve rapid business growth by improving the management of intake, matters and referrals through Litify's cloud-based products built on Salesforce.