Lee Roberts

Lee Roberts has extensive experience in IT service delivery management, with roles at various companies such as Littlefish, Cormar Carpet Company, Barclays, Advanced, Vix Technology, and Chess Logistics Technology. In these positions, Lee has demonstrated strong leadership skills, focusing on customer support, service improvements, team management, and process enhancements. Lee's background includes managing technical support teams, analyzing data and feedback to drive improvements, and ensuring adherence to SLAs and KPIs. Lee's career has centered around providing exceptional service to key customers and implementing strategies for achieving service excellence.