Melissa James

Melissa James, CHRM, has extensive experience in hospitality management, currently serving as LIV Revenue Manager for Liv Hospitality, LLC in the Rapid City and Deadwood, SD area since February 2012. James possesses expertise in Hilton systems including R&I, GRO, and NOR1, and is fluent in IDeas, CEX, and Canary. Previous roles include Director of Operations for Watiki Indoor Waterpark Resort, General Manager at Country Inn & Suites, and various Food & Beverage Director positions at the Historic Hotel Alex Johnson Rapid City and Sliders Bar & Grill. James has overseen operations, revenue management, staff development, and successful event execution, consistently exceeding performance targets. Educational background includes a Bachelor of Arts in Criminal Justice and Business Administration from the University of South Dakota.