Jalal Ghirri

Jalal Ghirri has experience working as a 1st/2nd Line IT Support Engineer at Live Nation Entertainment since February 2022. Prior to this, Jalal worked as a 1st Line IT Support Engineer Apprentice at Regent's University London from April 2021 to February 2022. Responsibilities included IT incident, service requests, and general query management, diagnosing and resolving IT issues, and handling 1st line IT support needs in accordance with the ticket queue system.