Santiago Pedraza

Santiago Pedraza is an experienced IT professional with a comprehensive background in network administration and support. Currently serving as IT Manager and Network Administrator at Liventus, Inc. since June 2018, Santiago specializes in the maintenance and troubleshooting of Windows Server operating systems and network issues. Prior experience includes roles as a Network Support Technician, Graduate Assistant in Network Services and Support at the University of Illinois Springfield, and IT Support Specialist, where problem identification and client communication were key responsibilities. Santiago also has a foundational background in customer service from experiences as a Ticket Seller at Sangamon Auditorium and a Tennis Instructor at Club de Tenis Chamartín. Santiago holds a Master’s Degree and Bachelor's Degree in Computer Science from the University of Illinois Springfield.