Barb Menchhofer

Barb Menchhofer is a seasoned professional with over 20 years of experience in client services and operational oversight. Currently serving as the Director of Client Results at Liveops, Inc. since September 2020, Barb specializes in data-driven decision-making and client service strategies. Previously, Barb was a Consultant in Customer Experience, Contact Center, and Leadership Development, and founded Be Cheeky, where operational oversight and setting financial goals were key focuses. Barb’s background includes a significant tenure at Ralph Lauren as Vice President of Global Customer Operations, where multiple programs were managed and processes were created to enhance customer engagement. Barb also held the position of Associate Director at Truliant Federal Credit Union. Academic credentials include a Bachelor's degree in Business Administration and Management from Alliance University and studies at The Ohio State University.