Liveops is a recognized pioneer in the gig economy, cloud-based contact center & customer service solutions including work-at-home agents.

Outsourcing

Liveops

Liveops' headquarters in Scottsdale, AZ, United States

Jon Brown

Amy Frentz

Shawnee Cochran

Joey C.

Purnima King

Jaye Becker

David Parkhurst

Natalie Lahijanian

Jessica Nance

Jeremy Blare

Lj W.

Michael Child

Jennifer Bork

Tiana Harris

Wilbert Briggs

John Wheeler

Mary Shanks

Cody Higgins

Alesha B.

Kelly Loffredo

Shelby Bozekowski

This department handles customer inquiries, provides assistance, and resolves issues to enhance customer satisfaction and loyalty.

Customer Support

The Client Results Team at Liveops is dedicated to ensuring that clients achieve optimal outcomes through the company’s cloud-based customer service solutions. This team collaborates closely with clients to analyze performance metrics, provide strategic insights, and implement improvements that enhance service delivery and customer satisfaction. By leveraging their expertise, they drive continuous success and foster long-term partnerships with clients in the gig economy.

Client Results Team

The Project Management and Operations team at Liveops is responsible for overseeing the planning, execution, and optimization of projects related to customer service solutions. They coordinate cross-functional efforts, streamline processes, and ensure efficient resource allocation to enhance operational performance and support the success of remote agents in delivering high-quality customer service.

Project Management and Operations

This department focuses on ensuring client satisfaction and positive outcomes through effective management and strategy.

Client Results

The Human Resources Team at Liveops is dedicated to attracting, developing, and retaining top talent in the gig economy and contact center industry. They focus on implementing effective recruitment strategies, fostering employee engagement, and providing comprehensive training programs to enhance workforce skills. With a commitment to a supportive work culture, the team ensures that Liveops remains a preferred employer in the evolving landscape of remote customer service solutions.

Human Resources Team

The Business Operations team at Liveops focuses on optimizing the efficiency and effectiveness of the company's contact center solutions. They oversee agent experience and talent acquisition, ensure compliance with industry regulations, manage procurement processes, and support customer service operations to enhance overall performance and satisfaction for clients and agents alike.

Liveops

Org chart

Teams

Customer Support

Client Results Team

Project Management and Operations

Client Results

Human Resources Team

Business Operations

Offices

Liveops

Org chart

Teams

Customer Support

Client Results Team

Project Management and Operations

Client Results

Human Resources Team

Business Operations

Offices

Related companies