Jacob Barnard

Jacob Barnard is an accomplished professional with extensive experience in support operations and customer service management. Currently serving as the Director of Professional Services at Liveops, Inc. since September 2025, Jacob previously held key positions at CentralSquare Technologies, including Director of Support Operations and Director of Customer Support, where transformational initiatives led to significant improvements in communication metrics and case backlog reduction. Jacob's earlier roles at GolfNow involved leading product support and implementation teams, achieving high customer satisfaction ratings, and successfully launching new products. Jacob's career began in management at Napoli's Italian Restaurant, focusing on operational efficiency and marketing strategies. Jacob holds a Bachelor of Arts in Sociology/Marketing from the University of Central Florida and is pursuing an Executive MBA in Business Administration, Management, and Operations from the Quantic School of Business and Technology.