Lillian Siefken

Lillian Siefken is a skilled Help Desk Support Analyst at USAA IT Services since December 2020, specializing in diagnosing and resolving hardware, software, and network issues for end users. Lillian has experience in customer service as a consultant at Liveops, Inc., and has held various roles including Technical Support Advisor at Kelly Services, and Executive Administrative Assistant at Diacon Inc. Previous positions also include marketing and event roles, demonstrating strong communication and organization skills. Lillian holds a Bachelor of Science degree in Computer Science with a focus on Cybersecurity from Grand Canyon University, along with an Associate of Arts in Graphic Design from Santa Monica College.