Eric Shaver is a seasoned operations professional with over two decades of experience in the industry. Currently serving as a Senior Operations Lead at LivePerson since March 2021, Eric has a strong background in leadership roles, having previously worked as Site Director at both Concentrix and Convergys, where multiple roles included Sr Operation Manager and Operations Manager. Eric's academic credentials include a Bachelor's degree in Political Science and Government from Idaho State University, attained between 2001 and 2009.
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