Nicole Nichols is a Senior Manager in Technical Account Management at LivePerson since January 2022, overseeing a team that supports top brands and has been recognized with the RKO 2024 Award for precision in customer support. Previously, Nicole served as a Senior Technical Account Manager at LivePerson and Tenfold, providing expert technical advice to enterprise clients. Nicole's diverse experience includes roles in technical account management at Forcepoint, network operations management at Affiniti Network Assure, and earlier positions in client services and support at Superior Closing Services, Invesco Aim, Unisys, and Janus Capital Group.
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