Colby Westbrook

Colby Westbrook possesses extensive experience in client support and implementation roles, currently serving as Team Lead/Client Support Specialist – Tier 1 at LiveVox since December 2012. Responsibilities include managing team case loads, acting as an intermediary between tiers of support, training new representatives, and maintaining client relations through various communication channels. Prior experience includes working as a Senior Implementation Consultant at Moe's Southwest Grill, where Colby created financial reports and optimized customer service, and as a Sales Associate at K-Mart. Colby holds a Bachelor of Business Administration in Information Systems from Georgia Southern University, obtained between 2008 and 2012.