Robert Sutherland

Business Operations Analyst at WorldPantry.com

Robert Sutherland's work experience begins in 2006 when they served as an Office Assistant at UC Santa Cruz. In this role, they handled various administrative tasks and received recognition for their dependability and initiative.

In 2007, Robert joined BEA Systems as a Process Analyst, where they likely focused on analyzing and improving business processes.

In 2008, they moved to Lockheed Martin Space Systems Company, working as a Peer Review Coordinator/Moderator for a few months.

In 2013, Robert joined WorldPantry.com as a Customer Support Specialist. Robert later transitioned to the role of Order Management Specialist, where they likely managed and processed customer orders. From 2019 onwards, they worked as a Business Operations Analyst, with responsibilities that included designing web applications, deploying BI systems, building microservices, and overseeing the company's customer service platform.

Overall, Robert has a diverse background in administrative support, process analysis, customer support, and business operations.

Robert Sutherland attended the University of California, Santa Cruz from 2003 to 2007, where they earned a Bachelor of Arts (B.A.) degree in Modern Literary Studies.

Location

Sacramento, United States

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WorldPantry.com

Digital Commerce That Delivers a Smile World Pantry is a rapidly growing San Francisco Bay Area based digital commerce company. We’re dedicated to breaking down the barriers between customers and their favorite brands. We partner with leading companies to manage and grow their direct to consumer e-commerce businesses including: building and managing their official e-commerce webstores; analyzing the data to help them understand their customers; leading their online marketing; handling customer service; and fulfilling consumer orders with same day shipping and 1-3 day delivery. We currently manage over 80 partner webstores including: Scharffen Berger Chocolate (shop.ScharffenBerger.com), Numi Tea (shop.NumiTea.com), Torani Syrups (shop.Torani.com), Clif Bar (shop.ClifBar.com), Atkins (shop.Atkins.com), Nature's Path (shop.NaturesPath.com), and many others. Founded in 1998, the business has averaged over +30% growth per year. We plan to continue our strong growth and build a company that makes a positive impact by delivering outstanding service to customers and partners, and by providing an environment for employees to grow and excel at every level.