LIXIL
Allen Cloutier is an experienced leader in customer care and operations, currently serving as Leader Customer Care at LIXIL since May 2022, where significant transformation in scheduling, installation, and warranty workflows has been achieved through automation and data insights. Prior to LIXIL, Allen held the position of Director of Operations & WFM at Valor Intelligent Processing, successfully launching multiple call center campaigns across various sectors and managing operations for multiple sites. Allen's career also includes roles as Call Center Manager and Client Services Account Manager at ETAN Industries, where notable improvements in team performance and client account management were realized. Earlier experiences span positions in customer service and sales in the automotive industry. Allen holds educational credentials from West Texas A&M University and East Texas A&M University.
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LIXIL
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LIXIL Group Corp engages in building materials and equipment business, distribution and retail business, and housing services business. Its domestic business includes metal building materials business, plumbing equipment business, other building materials and equipment business, distribution and retail business, housing and real estate other business. Overseas business includes Asia business, curtain wall business, ASB and other businesses. The Metal Building Material segment provides sashes, shutters, curtain walls and doors. The Plumbing Fixture segment provides sanitary equipments, bathtubs, prefabricated baths, built-in kitchens and washing basins. The Other Building Material and Equipment segment provides woody interior materials including window cases; construction materials. The Distribution and Retail segment operates home centers and building material centers. The Housing, Real Estate and Others segment provides housing solutions.