Carmen Lopez - Suevos

Carmen Lopez - Suevos is an accomplished executive with extensive experience in customer success and operational excellence across multiple industries. Currently serving as the Global Customer Success Officer at Gigas, Carmen is responsible for overseeing the entire customer life cycle and contributes to the executive committee. Additionally, Carmen holds advisory and board positions at LLYC and serves as an associate professor at Instituto de Empresa, specializing in digital business and customer-centric strategies. With a robust background at Vodafone, including roles as Head of Customer Experience and Head of Global Customer Strategy, Carmen has led numerous initiatives to enhance customer engagement and operational efficiency. Carmen's educational credentials encompass an MBA from IE Business School, training in corporate governance, and certifications in customer strategy and coaching.