Elkie Olok is an experienced professional with a background in banking, currently serving as the Head of Propositions for Mass Affluent Banking at Lloyds Banking Group since August 2004. Key responsibilities include delivering strategic customer projects, managing customer journeys, and ensuring compliance with policy and regulation in Savings. Previous roles at Lloyds Banking Group encompass Senior Manager of Customer Segmentation within the Retail Bank, Transition Lead for the Marketing Value Stream in Group Transformation, and various positions related to channel engagement and bank management. Elkie Olok began a career in banking as a Graduate Trainee at Abbey from September 2002 to August 2004. Academic qualifications include a BA (Hons) in Retail Business from Queen Margaret University and education from Kirkwall Grammar School.
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