LMS (Legal Marketing Services)
Luke Irwin-Jones possesses a robust background in customer experience and operations management, currently serving as Customer Experience Manager and Customer Service Team Manager at LMS (Legal Marketing Services) since November 2018. Prior to this role, Luke held various positions at The Contact Company from September 2014 to November 2018, including Operations Manager, Team Leader, and Customer Service Advisor. Luke holds a Bachelor of Fine Arts in Landscape Architecture from the University of Chester, completed in 2014.
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LMS (Legal Marketing Services)
LMS is the UK’s pre-eminent provider of legal panel management with 25 years of an unrivalled level of experience delivering the highest quality conveyancing and panel management services. LMS has a reputation for innovation and development and leads the digital revolution in legal supply to the mortgage market. We provide the most comprehensive panel management service to the broadest lender base in the UK including three of the largest national mortgage lenders as well as a number of key regional providers and mortgage brokers, giving us a level of experience and unique vantage point. This understanding is utilised to develop the most appropriate solutions for clients, enhancing productivity and service delivery whilst reducing cost and risk. LMS sets the benchmark by which the market is measured. Visit us at http://www.lms.com