André Almeida Scaff is a seasoned product manager with extensive experience in logistics and customer success. Currently serving as a Senior Product Manager II at Loadsmart, André leads the development of a new logistics platform and previously enhanced network optimization initiatives, resulting in profitable revenue streams and successful partnerships. As a co-founder of the Cliente Cast podcast, André created impactful content in customer success, achieving over 60 episodes and 60,000 plays. Additional roles include product management at Movidesk, community organization for Customer Success Meetup Brasil, and customer success management at Resultados Digitais. André's educational background includes degrees from Universidade Federal de Santa Catarina.