Joris A.

Joris A. is an experienced professional currently serving as an Account Manager at Lobster since May 2023, focusing on connecting people and data for a better future. Previously, Joris held multiple roles at SoftwareONE from June 2021 to May 2023, including Inside Solution Advisor, Customer Success Manager, and Inside Sales Executive, contributing to a comprehensive suite of software and technology solutions. Prior experience includes a position as a Technical Support Representative at NorthC Datacenters, where responsibilities encompassed change and incident management, order management, and customer satisfaction analysis. Joris worked at Netflix between October 2017 and June 2020, advancing from Customer Service Representative to Quality Analyst, while providing support and detailed reporting on customer service quality. Earlier roles include Mathematics Tutor at Studiekring and Project Employee at Van Campen Consulting, focusing on absenteeism data analysis. Joris holds a Master of Science in Social and Organizational Psychology and a Bachelor of Science in Psychology, both from Utrecht University, along with a degree in Game Technology.