Jessica Eggert

Jessica Eggert is an experienced professional currently serving as the Lead Customer Relationship Specialist at LocalEdge since August 2012. In this role, Jessica acts as a liaison between the Customer Relationship and Account Enhancement Specialist Teams, coordinating daily operations and resolving complex customer issues. Previously, Jessica held positions as an Account Enhancement Specialist and a Customer Relationship Specialist at LocalEdge, where responsibilities included managing claims and disputes, addressing client inquiries, and promoting customer retention through knowledge of SEO and SEM practices. Earlier experience includes roles in patient services at Audiology On Demand, guest services at Walt Disney World, and various customer-facing positions at Coulter's Farms Market LLC and Hollywood Video. Jessica holds a Bachelor of Science in Business Administration and Management from Niagara University and an Associate of Arts and Sciences from Niagara County Community College.