Débora Oliveira

Analista De Costumer Experience at Localiza Hertz

Débora Oliveira currently works at Localiza&Co as an Analista de Customer Experience since February 2023, where responsibilities include mapping customer journeys, analyzing NPS results, and prioritizing product improvements based on customer feedback. Previous experience includes roles in customer experience and B2B sales at Pris, focusing on SaaS development and client presentations. Débora also worked as an Assessora de Negócios at Equip Consultoria, engaging in client negotiation and lead generation, and held marketing positions at Cap Coleta Seletiva, enhancing marketing strategies for sustainability projects. Academic background includes a degree in Chemical Engineering from Universidade Federal de São João del-Rei, with ongoing MBA studies in Digital Business at USP/Esalq.

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