Millie Lloyd is an accomplished professional currently serving as the Senior Education & CX Manager for the L’OCCITANE Group in the UK and Ireland, where responsibilities include driving customer experience and brand education across all business channels. With a strong track record in leadership roles, Millie has previously held positions such as CX Manager and Flagship General Manager, delivering excellence in operations, team management, and strategic initiatives. Additionally, as an Ambassador for One Young World, Millie contributes to global conversations around youth leadership. Prior experience includes producing the CBBC Official Chart Show at Pretzel Films Ltd. and a progression through various roles in L’OCCITANE, underscoring expertise in visual merchandising and retail operations. Millie holds a Bachelor of Arts Honours Degree in Musical Theatre from the University of the West of Scotland.
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