Elena Luca Coada

Elena Luca Coada has a diverse work experience spanning several years. Elena currently serves as a Senior Quality Assurance Engineer at Lodgify, starting in September 2021. Prior to this, they worked at QuickWeb Info as a Quality Assurance professional from May 2017 to June 2022.

Earlier in their career, Elena held the position of Resource Coordinator at Arvato Bertelsmann from October 2014 to May 2017. Elena'sresponsibilities included managing and facilitating EMEA PFE On-site requests, coordinating resources within the Microsoft Global Business Support project, and maintaining comprehensive notes for each handled request.

Before that, Elena worked as a Customer Service Analyst at SC Unicall Group Travel SRL Brasov for a brief period in 2014. Elena'srole involved handling inbound and outbound calls, maintaining knowledge about the company's products and services, promoting tourism packages, recording customer complaints, analyzing and summarizing customer issues, and resolving outstanding requests.

Elena also has experience in hospitality as a Front Desk Receptionist. Elena worked at Hotel Granda in three separate periods: July-September 2013, July-September 2012, and July-September 2011.

Overall, Elena Luca Coada's work experience demonstrates their expertise in quality assurance, resource coordination, customer service, and hospitality.

Elena Luca Coada earned a Master's degree in Hotel, Motel, and Restaurant Management from Universitatea Transilvania din Brașov, which they attended from 2012 to 2014. Prior to that, they studied Cultural Studies with a focus on American/United States Studies/Civilization at the same university from 2009 to 2012. Before attending university, Elena graduated from I.E.S. Rey Pelayo in 2009, with a specialization in Economics.

In addition to their formal education, Elena Coada obtained certifications in Front End Developer from the Ministerul Educației Naționale in September 2020. Elena also acquired the certification of Nationally Certified Judiciary Interpreter and Translator (NCJIT) from the Ministry of Justice of Romania in February 2014.