Jonathan Pacheco

Jonathan Pacheco is a seasoned professional with extensive expertise in customer relationship management and marketing automation. Currently serving as a Lifecycle and CRM Expert at Lodgify since July 2023, Jonathan collaborates with various departments to enhance acquisition, retention, and monetization strategies. Prior experience includes roles as a CRM & Communications Manager at Jeff.com, where initiatives spanned customer lifecycle management and communications, and as a Social Media Manager at Hill+Knowlton Strategies, focusing on C-level engagements for technology clients. Jonathan's career began at Telefónica, where a range of strategic roles, including Sponsorships, BTL & Events Strategist and Loyalty & Digital Strategist, contributed to significant brand activations and customer loyalty program development. Jonathan holds a Master's degree in Communication Strategies and further qualifications in Marketing and Advertising.