Verónica Henestroza

Verónica Henestroza has held various roles within the tech support and customer support field. Verónica began their career at JPMorgan Chase & Co. in 2017 as a Global Tech Support Specialist, where they worked until 2022. During this time, they gained experience in providing technical support services. In 2022, they joined Avature as a Tech Support Specialist before transitioning to Lodgify as a Customer Support Specialist. In 2023, Verónica joined Brainnest as a UI/UX Design Intern before returning to Lodgify as a Connectivity Support Specialist. Their experience spans across multiple companies and roles, showcasing their versatility and adaptability within the tech industry.

Verónica Henestroza's education history is as follows:

Between 2019 and 2020, they attended Centro de e-Learning UTN FRBA where they obtained a degree in Professional Front End Developer, specializing in the field of Information Technology/Computer Systems Technology.

In 2022, they enrolled at ISTEA and pursued a degree in Analyzing Systems, focusing on Information Technology/Computer Systems Technology. Verónica completed their studies in 2024.

In the same year, Verónica also obtained the Scrum Grand Master certification from Centro de e-Learning UTN FRBA.

In 2023, they pursued additional certifications in the field of UX UI Design. Verónica attended Coderhouse and Brainnest, acquiring expertise in UX UI Design.

Outside of their degree programs, Verónica also completed various certifications. In 2019, they obtained the Introduction to Linux certification from EducacionIT. In 2022, they earned the Scrum Grand Master certification from Centro de e-Learning UTN FRBA.

Furthermore, Verónica has acquired additional certifications in UX UI Design, UX Writing, and Accessibility, which were obtained from institutions such as Brainnest, Coderhouse, and EducacionIT.

Verónica's most recent certification is the EF SET English Certificate, where they scored 77/100 (C2 Proficient). Verónica obtained this certification in May 2023 from EF Standard English Test (EF SET).

Lastly, they have also completed the Introduction to UX, Introduction to the Web World, and UX Design: User Experience UX/UI + Figma 2022 courses, though the months and years of completion are not specified for the latter course. The respective institutions for these courses are EducacionIT and Udemy.