LOFT Community Services
Laura Duarte is an experienced case manager and crisis support professional currently serving as a Case Manager for the MDOT TTC and MDOT Outreach at LOFT Community Services since September 2021. In addition, Laura represents the Gerstein Crisis Centre as a Community Crisis Support member, contributing to the Toronto Community Crisis Service Pilot and multiple crisis support initiatives. With a long-standing association with the Canadian Mental Health Association - Toronto Branch as a Residential Crisis Support Worker and Case Manager specializing in Mental Health and Justice, Laura has demonstrated expertise in crisis intervention and support. Earlier roles include case management in various capacities, a teaching assistantship at Trent University, and administrative support positions. Laura holds a Bachelor of Arts (Hons) in Psychology from Trent University, a Certificate in Solution Focused Brief Therapy from the University of Toronto, and advanced degrees in Museum Science and Heritage Management and Political Science from Universidad Nacional de Colombia.
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LOFT Community Services
When people with mental and physical health challenges,addiction issues or cognitive impairment find themselves marginalized, vulnerable and homeless or threatened with homelessness, LOFT is ready to offer dignity and hope. LOFT steps up to serve those most in need by offering them the safety and stability of housing and the practical support they need to regain their dignity and take control of their lives. Our clients include women and men, youth, adults and seniors. We currently serve some 4,000 individuals a year and because of our proactive approach, that number continues to grow. We are one of the largest mental health service providers in Ontario and unique in the diversity of our services. We are also the largest supportive housing provider in York Region/South Simcoe and we operate the Region's only homeless street outreach van. LOFT Community Services promotes recovery and independence for people with complex challenges including serious mental health challenges, dementia, substance abuse issues, physical health challenges and homelessness or the risk of becoming homeless. We have been doing this work since 1953, reaching out to serve those who often fall through the cracks. When people have nowhere else to turn, LOFT is there for them. LOFT takes a proactive approach to addressing community challenges, responding to the evolving needs of the day with innovative programming that seeks to empower our clients to be able to take back control of their lives.