Juliana Palacio

Juliana Palacio is a seasoned professional in fraud prevention with extensive experience across various industries. Currently serving as Senior Fraud Prevention Manager at Loft since April 2024, Juliana previously held multiple roles at Zé Delivery, including Antifraud Prevention Manager and Fraud Prevention Supervisor, where responsibilities encompassed managing fraud detection projects and monitoring threats. At Loggi, Juliana focused on investigations and analysis related to internal losses and fraud behavior. Prior experience includes roles at Nubank as a Customer Experience Fraud Analyst and at LATAM Airlines, where Juliana was involved in communication, operations, and customer service. Juliana holds a degree in Visual Arts from Centro Universitário FMU | FIAM-FAAM and additional education from Impacta Tecnologia.