MB

Milena - Layza Milena Machado Biffi

Head of Customer Success Sênior at LogComex

Milena Layza Machado Biffi has a wealth of work experience, beginning in 2004 with HSBC, where they served as a Senior Business Analyst. In 2011, they moved to Total Systems Development, Inc. as a Senior Process and Project Analyst. In 2013, they became the Manager of Services at Refrigeração Glória Peças e Serviços Ltda - Autorizado Electrolux. In 2015, they were appointed as the Project Manager at Ventos Informática - TCP Terminal de Contêineres de Paranaguá. In 2016, they were hired as the Project Manager at CINQ Technologies, where they managed projects for the Ouro Verde company, which specializes in vehicle, equipment, and service rentals. In 2017, they became the Personal and Professional Coach at Sociedade Brasileira de Coaching, and in 2019, they were promoted to Head of Customer Success Senior and then Head of Customer Success at Logcomex.

Milena Layza Machado Biffi has an education history that includes a Personal & Professional Coach degree from Sociedade Brasileira de Coaching, a Pós Graduação degree in Gestão da Qualidade e Six Sigma from FAE Centro Universitário, a Gestão Financeira degree from OPET, and an Introdução a PNL certification from Humanity Assessoria e Treinamentos. Additionally, they have a Green Belt certification from PR.

Links

Timeline

  • Head of Customer Success Sênior

    February, 2022 - present

  • Head of Customer Success

    December, 2019

View in org chart