Jack Drummond

Jack Drummond is an experienced professional with a strong background in customer success and business development. Currently serving as Team Lead for Customer Success at LogicMonitor since February 2021, Drummond has progressed through various roles within the company, including Senior Customer Success Manager and Account Executive. Previous experience includes a Business Development Manager position at Gartner, where work focused on aiding senior business technology leaders in strategic decision-making. Additional roles at Procurement Leaders and Celtique Energie highlight expertise in procurement intelligence and operations management, respectively. Drummond holds a Bachelor of Science (Hons) degree in Biochemistry from the University of Birmingham. Key areas of focus include digital transformation, strategic planning, IT/business alignment, and customer experience.