Kelly Klein

Kelly Klein is an accomplished Senior Customer Success Manager with extensive experience in partnering with C-level executives to drive business growth and enhance customer satisfaction. Currently at LogicMonitor, Kelly has achieved a 99.8% gross retention rate and 112% quarterly growth for a $10 million enterprise portfolio. Previous roles include Senior Customer Success Manager at ON24, where a revenue increase of $3.5 million in ARR was driven across a portfolio of 33 enterprise SaaS clients, and Sr. Client Success Manager at BL.INK, achieving a 17.5% ARR growth resulting in a $3 million year-over-year revenue increase. With a strong foundation in team leadership and client strategy from earlier positions at Frontline Source Group and OfficeTeam, Kelly has been instrumental in operational efficiency improvements and strategic department reengineering at Field Asset Services. Kelly holds a Bachelor's degree in Computer/Information Technology Administration and Management from Purdue University.