Saranya Nair

Saranya Nair is a seasoned professional in account excellence and customer success with extensive experience in leading customer-focused initiatives. Currently serving as Senior Manager of Account Excellence at LogiNext, Saranya previously held the position of Manager of Customer Success at Fubeus, where a 40% growth in customer Annual Recurring Revenue (ARR) was achieved through effective upselling and cross-selling strategies. Additionally, a 60% increase in enterprise plan conversions was spearheaded. Earlier, as a Customer Success Consultant at Zenoti, Saranya maintained an exceptional customer satisfaction rate of 99.5%. Saranya holds an MBA in Business Management from ICFAI Foundation for Higher Education and a BE in Electrical, Electronics, and Communications Engineering from Rungta College of Engineering & Technology.