Nakita McKinney is an experienced IT professional with a strong background in network operations and technical support, currently serving as a Tier II NOC Technician at Logista Solutions since July 2020. Prior roles include a Network Operations Center Technician at Modis and Technical Support Advisor at Kelly Connect/AppleCare, focusing on customer service and problem resolution in 24/7 environments. Nakita has also held IT Specialist positions at Corporate America Credit Union and SNI Companies, managing daily IT operations and infrastructure assessments. Additional experience includes help desk support and teaching mathematics, complemented by a Bachelor of Science degree in Computer Information Systems from Alabama State University.
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