Logista Solutions
Sam Norris is an experienced technical support professional with a strong background in field service supervision and helpdesk support. Currently serving as a Technical Support Specialist and Field Service Supervisor at Logista Solutions since June 2017, responsibilities include supervising a team of technicians and managing service level agreements across multiple locations in Mississippi. Prior experience includes roles as a Field Service Technician and Product Support Specialist at Ricoh USA, Inc., where exceptional helpdesk support was provided to a diverse customer base, as well as a Help Desk Analyst at WellStar Health System, assisting with EPIC issues during a system upgrade. Previous positions also include work as an Extruder Operator and Electrician. Educational background includes studies at Austin Community College and various online coursework.
This person is not in any offices
Logista Solutions
1 followers
Logista Solutions is one of the largest Managed IT Service Providers in the United States. People know Logista for our depth of industry talent; our amazing employees make us “us”. Together, we are trusted by Fortune 1000 corporations and vertical market leaders to provide innovative and structured IT support solutions and systems integration. Our financial strength, industry knowledge, and independently developed support methodologies reduce our clients’ costs and increase productivity. We create adaptive technology infrastructure which streamline business and support processes, increase competitive advantage, and support new and cost-effective initiatives for productivity and company growth. Let’s work together.