John Adams

John Adams is a seasoned professional with extensive experience in customer support and IT roles. Currently serving as a Human Development Specialist at Logitech since July 2020, John focuses on troubleshooting and assisting customers with Jaybird and Ultimate Ears products, including order completions and product returns. Previously, John worked at 24-7 Intouch as an I.T. Supervisor and Generalist, where responsibilities included workstation installation, performance issue resolution, and troubleshooting software problems. At Netflix, John provided critical floor support and coaching to team members, enhancing their performance and productivity. Earlier in a career at UPS, John excelled as a Field Support Representative, achieving multiple promotions and leading significant project initiatives, including Walmart Christmas claims. John's educational background includes a high school diploma from Judge Memorial Catholic High School and studies at Chabot College.