Rafael Resendiz Mancilla

Rafael Resendiz Mancilla is a skilled IT professional with extensive experience in systems administration and technical support. Currently serving as a B2B Systems Administrator at Logitech since September 2020, Rafael previously held positions at Stanley Black & Decker, Inc. as an Information Technology Operations Specialist, and at Revlon as a Technical Support Engineer. Rafael's expertise includes managing IT infrastructure, providing level 1 and 2 support, and handling various technical issues for users across multiple countries. Additional experience includes serving as an Infrastructure Engineer at IDe Networks and Grupo Orsa, where responsibilities encompassed helpdesk management, implementation of Microsoft Dynamics NAV, and user training. Rafael holds a degree in Computer Engineering from UNAM Fes Aragon, completed in 2011.