Lojas Renner
Claudia Ferrari Messias has extensive experience in operations and project management within the retail and beauty industries. Currently serving as Operations Manager at Lojas Renner S.A. since September 2021, Claudia focuses on customer experience, sales, and trade marketing. Previously, as Supervisora at The Estée Lauder Companies Inc. from August 2019 to May 2021, Claudia supervised stores in São Paulo, managing brands such as MAC and Clinique. Claudia also held the position of Supervisora Pleno at Grupo Ornatus from April 2010 to August 2019, directly engaging with franchisees and training staff. Early career experience includes a role as Store Supervisor at Lojas Riachuelo from September 2008 to March 2010, where Claudia trained teams in visual merchandising and ensured high customer service standards. Claudia holds a degree from Uninove - Universidade Nove de Julho.
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Lojas Renner
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Lojas Renner SA is a Brazil-based company primarily engaged in the retail of apparel and fashion accessories. The Company's activities are divided in two segments: Retail and Financial. The Retail division focuses on sale of women's, men's and children's garment items, underwear and shoes, sportswear, as well as perfumery, cosmetics, toiletry products, correlated, watches and home and decoration accessories. The Financial segment is involved in the provision of financial services, such as intermediation of financial services with charges, personal loans and insurances brokerage. It operates under Lojas Renner, Camicado and Youcom brand names. The Company operates through a number of subsidiaries, including Dromegon Participacoes Ltda, Renner Administradora de Cartoes de Credito Ltda, and Maxmix Comercial Ltda, among others.