Luggage, bags and accessories inspired by real journeys. Premium quality and thoughtful innovations. Free shipping & returns. 10-Year warranty.

Retail

LOJEL

David Boulay

Belle Lo

Hilda F.

Hilary Chung

Kenzo Yoneno

Aslida Cervantes

Samprada Gurung

Karin Nada Utojo

Tiffany Tien

Mia Z.

Tahir Mustafa

Manisha Daswani

The Customer Success and Relations team at LOJEL ensures customer satisfaction and loyalty by providing exceptional support and personalized experiences. They manage customer accounts across various regions, foster community engagement, handle inquiries, and address concerns, all while promoting LOJEL's premium quality products and services.

Customer Success and Relations

This department focuses on managing and optimizing commercial activities and operational functions for business expansion.

Commercial Operations

The Leadership Team at LOJEL is responsible for setting the strategic direction of the company, driving innovation in product development, and overseeing marketing initiatives to enhance brand presence. With a focus on premium quality and customer satisfaction, this team collaborates to ensure that LOJEL's offerings reflect excellence and inspire real journeys for travelers worldwide.

Leadership Team

The Marketing Team at LOJEL is responsible for developing and executing strategic marketing initiatives to promote LOJEL's premium luggage, bags, and accessories. They focus on increasing brand awareness, driving sales, and enhancing customer engagement across Hong Kong, Macau, and Mainland China through innovative campaigns and collaborations.

Marketing Team

This department focuses on promoting and representing the brand across various markets.

Brand Management

This department oversees strategic direction and governance across the organization.

LOJEL

Org chart

Teams

Customer Success and Relations

Commercial Operations

Leadership Team

Marketing Team

Brand Management

Leadership Group

Offices

LOJEL

Org chart

Teams

Customer Success and Relations

Commercial Operations

Leadership Team

Marketing Team

Brand Management

Leadership Group

Offices

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