DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion.

Retail

DFI Retail Group

DFI Retail Group's headquarters in Hong Kong

Scott Price

Crystal Chan

Chandrasegar Muthiah

Martin Lindström

Charlie Landale

Joy Jinghui Xu

Ella Chan

Elaine Chang

Yoep Man

Tom Van Der Lee

Curtis Liu

Andrew Wong

Wee Lee Loh

Erica Chan

Weiwei Chen

Dave Cheesewright

Lincoln Pan

Graham Baker

The Information Technology team at DFI Retail Group is responsible for managing and optimizing the company's technological infrastructure and digital initiatives across its extensive retail operations. This includes overseeing IT security, ensuring seamless data management, and implementing innovative solutions that enhance customer experience and operational efficiency. The team collaborates closely with various departments to drive digital transformation and support the strategic goals of the organization.

Information Technology

The Marketing and Customer Engagement team at DFI Retail Group focuses on enhancing customer relationships through targeted marketing strategies and data-driven insights. They aim to drive brand awareness and loyalty across various retail channels, leveraging e-commerce initiatives and partnership development to optimize customer experiences and engagement. This team also plays a vital role in managing promotional campaigns and developing loyalty programs, such as Yuu Rewards, to increase customer retention and sales.

Marketing and Customer Engagement

The Data Analysis and Engineering team at DFI Retail Group is responsible for harnessing and optimizing data to drive business insights and decision-making. This includes analyzing customer behavior, managing financial data, and supporting e-commerce initiatives, while also enhancing the efficiency of data systems across the organization. The team plays a crucial role in informing strategic business transformations and improving operational performance, ensuring that data-driven strategies align with the Group's retail objectives.

Data Analysis and Engineering

The Leadership Team at DFI Retail Group drives the strategic vision and operational excellence of the organization. Comprising executives from various key sectors, including health and beauty and retail management, this team collaborates to set goals, optimize resource allocation, and enhance customer experiences across over 10,000 outlets. Together, they ensure the Group remains a leader in the pan-Asian retail market while fostering a strong organizational culture.

Leadership Team

The Product Development and Management team at DFI Retail Group is responsible for conceptualizing, designing, and launching innovative retail products that align with market trends and consumer needs. This team collaborates closely with cross-functional departments to ensure product quality, pricing strategy, and effective market positioning, ultimately driving sales and enhancing the brand's portfolio across its extensive retail outlets.

DFI Retail Group

Org chart

Board & advisors

Teams

Information Technology

Marketing and Customer Engagement

Data Analysis and Engineering

Leadership Team

Product Development and Management

Offices

DFI Retail Group

Org chart

Board & advisors

Teams

Information Technology

Marketing and Customer Engagement

Data Analysis and Engineering

Leadership Team

Product Development and Management

Offices

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