Matthew Kensal Durand

Matthew Kensal Durand is currently serving as a Neighbourhood Repairs Liaison Officer at the London Borough of Camden since August 2023, where responsibilities include managing workload, analyzing trends, troubleshooting repairs issues, and collaborating with various teams to improve service delivery. Previously, Matthew worked for the same organization from April 2008 to February 2023, holding positions such as Case Coordinator, focusing on residential complaints and MP/Councillor enquiries, and Housing Repairs Coordinator, responsible for processing repair queries and managing work orders. Earlier experience includes a role as Tech Support Officer at The Utility Warehouse Discount Club, providing IT support to both business and residential customers. Matthew completed G.C.S.E. at Queens Park Community School from September 1983 to July 1988.