Andy Rollock

Andy Rollock is an experienced professional in customer service management and operations, currently serving as a Mobility Services Manager at London Councils since May 2019. Prior experience includes positions as Contact Centre Manager at NHS - Addenbrookes Hospital and Customer Service Manager at Agilisys, where responsibilities included overseeing operations, managing key performance indicators, and leading teams to enhance customer service delivery. Andy Rollock also held the position of Customer Service Manager at London Borough of Enfield for over a decade, focusing on budget monitoring and strategic objective achievement. Andy Rollock's extensive background reflects strong leadership skills, data analysis capabilities, and a commitment to fostering a customer-centric approach.