Tom Slade

Tom Slade is an experienced professional with a diverse background in public service and customer support. Currently serving as a firefighter at London Fire Brigade since January 2019, Tom previously worked as a Customer Success Manager at CybSafe for a brief period in late 2018. At Truphone, from May 2014 to September 2018, Tom held multiple roles including Product Manager, Service Transition Manager, Service Manager, and Service Management Analyst, where responsibilities included transitioning major projects into live service, providing operational support to a global customer base, and managing IT services. Early career experiences include working as an IT Service Delivery Analyst during an industrial placement at McDonald's Corporation, supporting the London Olympic Restaurants, and serving as a pool lifeguard at Aqua Vale Leisure Centre. Tom holds a Bachelor of Science degree in Business Information Systems from the University of Portsmouth.