London North Eastern Railway
Mark Haymer is an experienced professional with a strong background in project and product management, currently serving as the Innovation Product Owner and Digital Project Manager at London North Eastern Railway since June 2019. Previously, Mark held positions such as Delivery Consultant and Delivery Manager at RWE npower and EvaluAgent, where contributions were made to deliver complex programmes and enhance customer experience. Mark also has extensive experience at Orange, progressing from Supply & Device Launch Manager to Design & Delivery Manager, leading teams in customer operations and managing relationships with device manufacturers to improve service delivery. Throughout a career spanning multiple sectors, Mark has consistently focused on achieving strategic outcomes, optimizing processes, and enhancing customer satisfaction.
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London North Eastern Railway
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London North Eastern Railway is one of the UK’s leading long-distance train operators. Our services link London King’s Cross directly with many destinations in the East Midlands, Yorkshire, North East England and Scotland operating on a 936 mile route. We operate 155 services a day and help more than 19 million passengers reach their destinations every year. For further details on our train times and fares, please visit www.lner.co.uk